Policy

Privacy Policy

Arlotta Food Studio is committed to your right to privacy and to keeping your personal information private. You can visit arlottafoodstudio.com without telling us who you are or revealing any identifying information about yourself. However, because our website includes areas in which visitors can provide personally identifying information, we have developed this Privacy Policy to inform you of our policies and practices regarding information we collect about you.

  • This notice applies to all information collected or submitted on the arlottafoodstudio.com website.

  • Business relationships are built on trust. We will not violate that trust.

  • Our commitment to your privacy is of the utmost importance to us.

  • We will not sell your information nor will we share it except as necessary to process your order.

  • You can order products and services, request information, and register to receive our newsletter. The personal information collected at these pages includes contact and credit card information.

  • Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

  • To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate procedures to safeguard and secure the information we collect.

Should you have other questions or concerns about these privacy policies, please call us at 800-990-2808 or send an email toinfo@arlottafoodstudio.com.

Return and Refund Policy

 We take great pride in every product we sell, your satisfaction is paramount to us. Therefore we unconditionally guarantee all of our products. If for any reason you are dissatisfied with your purchase, please return it within 90 days for a refund. We will credit your original method of payment or issue you a check.

Please contact us at 1-800-990-2808 or email customerservice@arlottafoodstudio.com for return instructions.
 
When returning an item for exchange, please specify product, size, etc. you wish to have shipped in exchange for the returned item. Upon receiving the original returned item, we will ship the new item to you. If the exchange is for a like item there will be no additional charges.
 

Shipping Policy

  • We ship UPS Ground and cannot ship to a PO Box, free and flat rate shipping only applies to addresses in the continental United States
  • Expedited shipping services are available for an additional fee
  • For special circumstances please send an email to: customerservice@arlottafoodstudio.com

Charitable Donation Policy

 

Arlotta Food Studio is proud to support local philanthropic causes and charitable events. We choose not-for-profit organizations that support endeavors that are in alighment with our core mission and business philosophy. Please note that we receive numerous requests for donations, and our allocated budget for donations and philanthropic participation is determined annually.

Therefore, all requests for charitable donations from Arlotta Food Studio should be received by our Customer Service department by or before September 30th in order to be fulfilled the following year.